Questions? We've got answers!

Yes, of course you may have a billing address that's different from your shipping address. You can give us the correct addresses during the check-out process.

You can always reset your password by following these steps.

1. Navigate to the login page;
2. Click Reset Password;
3. Enter your email address;
4. Follow the instructions in the password reset email.

In order to reset your password, you'll need access to the email account that you used to register. If you no longer have access to that address, please contact us for additional help.

You can delete your account in your account settings.

Please note that you’ll only be able to delete your account when you don't have any pending orders or subscriptions. This is because we want to stay in touch to make sure everything is all right with your order.

If you’re not able to delete your account (even when there are no pending orders or subscriptions) please contact our support team.

Your email address can be changed in the account section of our store:

1. Login with your credentials;
2. Click the Account icon in the navigation bar;
3. Click on Account Settings link.

You should now be able to update your email address. If you’ve forgotten your account password, you can always reset it.

If you no longer have access to the email address we have on file, please contact us for additional help.

At Bio Minerals we are committed to protecting your right to privacy. We strive to protect your personal data, to manage it in a responsible manner, and to be transparent in our actions. Your trust is very important to us.

We've committed ourselves to the following basic principles:

• You are not obliged to provide the personal data we request. However, if you choose not to do so, we may not be able to provide you with certain services or products;
• We collect and process your data only for the purposes set out in the Privacy Statement or for specific purposes that we communicate to you and/or with which you have consented;
• We strive to collect, process and use as little personal data as possible;
• When we collect your personal data, we strive to keep it as accurate and up-to-date as possible;
• When the personal data we have collected is no longer needed for any purpose and we are not legally obliged to keep it, we will make every effort to remove, destroy or de-identify it;
• Your personal data will not be shared, sold, rented or distributed for purposes other than those described in the Privacy Statement.

You can read our full privacy statement here.

Our privacy policy can be found here.

Once you’ve placed an order, you'll receive an email that confirms the details.

If you've created a Biosil® account in our store, you can also access the details there. We definitely encourage you to create an account if you want to track your orders or manage your subscription.

Create your account here (it's free).

You can track your order history and manage your subscriptions in your Biosil® store account. (Of course you can make an order as a guest, but you won't be able to see your previous orders.)

Create your account here (it's free).

Our terms and conditions of sale can be foundhere.

We're sorry to see you go! To unsubscribe from our emails, click on the “stop e-mail communication” link in the footer of any email we've sent you.

Each subscription allows for only one product type to be shipped.

For instance, if you'd like to subscribe to both liquid capsules and drops, you will need to set up two separate subscriptions. (Of course you can manage them both using the same account, and same credit card.)

You can modify or cancel your subscription—including your address—after logging in to your Biosil® account. Follow these steps:

1. Log in to your Biosil® account;
2. Click 'Manage Subscriptions';
3. Edit any details you see fit, including your addresses.

If you've updated your shipping address, your next order will be shipped to the updated address.

Absolutely. Biosil® does not contain any animal-derived products whatsoever.

You can buy Biosil® straight from us via our online shop. It's quick and reliable. You can also purchase Biosil® at your neighborhood health food store, or online at various retailers.

Definitely. Biosil® is especially useful for women after menopause, when collagen and elastin levels often go through dramatic declines.

Yes. The biological processes Biosil® supports are identical in women and men. Biosil® generates and protects collagen, elastin, and keratin—it has absolutely no impact on sex hormones.

Biosil® employs our patented choline-stabilization technology because years of research have proven choline to be the ideal stabilizer of orthosilicic acid (OSA). Not only does choline stabilize OSA, it also has several vital biological benefits:

1. Choline is a precursor of phospholipids, which are essential in building cell membranes.†
2. Choline is involved in cell signalling (e.g., neurotransmitters like acetylcholine), liver health, and lipid metabolism.†
3. Choline protects collagen from homocysteine, which is known to degrade collagen. Choline converts homocysteine into methionine, a beneficial amino acid.†

In the USA, federal regulations require that we state the “elemental” or “theoretically pure” amount of each nutrient and disclose the form of that nutrient. Each recommended dose of Biosil® contains 100 mg of elemental choline in the form of choline-stabilized orthosilicic acid.

In the USA, federal regulations require that we state the “elemental” or “theoretically pure” amount of each mineral in our product, and also disclose the form of that mineral. Thus we say silicon and ch-OSA® on our label. Each recommended dose of Biosil® contains 5 mg of elemental silicon in the form of choline-stabilized orthosilicic acid.

The ch-OSA® complex has significant benefits over other forms of silicon because:

1. Biosil®'s silicon is the most easily usable form for the body. Silicon in other forms must first be converted to OSA in order to be used. The conversion of other forms of silicon into OSA varies tremendously by person, and generally declines with age.
2. Biosil®'s orthosilicic acid is stabilized with choline to prevent the OSA molecules from reacting with each other, or with other proteins or minerals in the body.
3. Biosil®’s choline component helps transport OSA straight to collagen-generating cells. Without a “transport molecule” like choline, OSA must diffuse into collagen-generating cells—a much less efficient way to enter cells.
4. Biosil®’s choline component neutralizes homocysteine, which degrades collagen and suppresses new collagen production.†

First, ch-OSA® triggers the production of new collagen, keratin, and elastin.†

Many collagen supplements are made of ground livestock (hooves, hide, scales, bones, and other meat byproducts), but even the plant-based or protein peptide supplements rely on the idea that you can increase your collagen levels by eating enough of it. However, when you eat collagen your body treats it like any other protein: it breaks it down and digests it as food. Instead of eating foreign, non-human collagen, taking ch-OSA® activates your own cells to produce fresh collagen, elastin, and keratin.†

Secondly, ch-OSA® also protects your existing collagen, keratin, and elastin from degradation.†

The choline in ch-OSA® is proven to neutralize homocysteine and regulate cortisol, two "anti-collagens" which destroy existing collagen and suppress new production. In this way, ch-OSA® protects existing elasticity and strength in your hair, skin, nails and bones.†

The silicon atoms in Biosil® originate from sand (silicon dioxide). The orthosilicic acid naturally found in mineral water likewise comes from sand. We have methods to derive orthosilicic acid from other sources, such as rice hulls or horsetail, but prefer sand for its purity—it contains fewer potential contaminants than plant sources.

Our production process has three steps. First, we form single orthosilicic acid molecules (identical to those found in mineral water). Then we convert choline chloride free choline. Third, we combine the choline and orthosilicic acid into choline-stabilized orthosilicic acid complex.

The choline stabilizes the orthosilicic acid molecules by preventing them from reacting with each other, or with proteins or other minerals in the body. Equally importantly, choline also helps transport orthosilicic acid straight to the body' collagen-generating cells, as well as protecting collagen from homocysteine.†

ch-OSA® is a uniquely effective complex that activates the body's production of collagen, elastin, and keratin. It also has properties that protect existing collagen and elastin from damage. Clinical trials have found that taking ch-OSA® produces noticeable effects all over the body, including skin, hair, nails, joints, and bones.†

ch-OSA® is a combination of two components:

• orthosilicic acid (OSA): the biologically active form of silicon
• choline (ch): an essential nutrient that neutralizes collagen-destroying homocysteine and helps regulate cortisol†

When combined together as ch-OSA®, these two components stabilize each other for optimal absorption into collagen-producing cells.

We're so glad you asked. Yes, not only does choline stabilize OSA, it also has several vital health benefits.

Choline is a precursor of phospholipids, which are essential in building cell membranes.†

Choline is also involved in cell signalling (e.g. neurotransmitters like acetylcholine), liver health, and lipid metabolism.†

Choline protects collagen from homocysteine, which is known to degrade collagen. Choline converts homocysteine into methionine, a beneficial amino acid.†

If you choose a direct payment gateway to complete your purchase, then yes, Shopify stores your credit card data.

Your credit card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

After your order has been completed, your receipt will be emailed to you at the email address you've provided. If you didn’t receive the receipt, please check your spam folder. Customers who have a subscription will also receive their receipts on a monthly basis by email.

Payments for one-time orders are charged immediately upon confirmation.

Payments for subscription orders begin processing after midnight Eastern Time (or 00:00 ET on the pre-defined day that you have set (UTC-4)).

We comply with American tax regulations by charging sales tax on orders as required. Any state or local sales tax will be added to your total when you enter your shipping details during check out. (In other words: the prices on the website don't include sales tax.)

We accept the following payment methods: Visa, MasterCard, American Express, Maestro, Apple Pay, Google Pay, Shop Pay.

Biosil® comes in three different forms, but each provide identical results. It's up to you: you might prefer the convenience of a capsule, or enjoy the ritual of adding the drops to fresh water with lemon.

ch-OSA® forms naturally as a liquid, as you can see in Biosil® liquid drops and Biosil® liquid capsules. Biosil® capsules also contain ch-OSA® liquid, but in micro-droplet form.

The human body absorbs all three forms of Biosil® equally, and they are equally effective. This is because the active ingredient, ch-OSA®, and pharmacokinetic properties are identical in all three forms: liquid, capsule, or liquid capsule.

Biosil® is 100% vegan, with no allergens or animal products, but we are the first to admit that the choline in ch-OSA® has a characteristic fishy odour. Rather than masking this with artificial scents or flavors, we've always opted to keep the ingredient list as short as possible.

Biosil® doesn’t need to be refrigerated, even after opening. Of course you can keep it in there anyway, if you like.

The studies we base our marketing claims on ran for the following time periods:

• Skin: 20 weeks
• Nails: 20 weeks & 6 months
• Hair: 20 weeks, 6 months & 9 months
• Joints: 12 weeks
• Bones: 1 year

Generally, people will notice some improvement to their hair, skin, nails and joints within 3 months.

However, there is significant interpatient variability in response time.

Standard biochemical individuality factors such as age, diet, genetics, exercise habits and other lifestyle factors will impact response times. As an example, patients with higher levels of compounds known to damage collagen or suppress collagen production such as homocysteine, cortisol, sugar (glycation) and advanced glycation end products and free radicals will often take longer than others. Also, patients with underlying diseases impacting collagen metabolism such as hypothyroidism, anemia or other low iron or iron metabolism issues, and/or autoimmune challenges may take longer to notice results.†

We want you to be completely satisfied with your purchase from Biosil®. To initiate a return, please contact our support team. Certain returns may be subject to a restocking fee, but we'll do our best to help you resolve any issues you may have. Our team is available to assist you from Monday to Friday, between 9:00AM and 5:00PM Eastern Standard Time, except holidays.

Please be aware that any replacement or refund does not constitute an admission of any kind by Biosil®. We reserve the right to investigate claims that we believe may be unfounded or fraudulent.

Thank you for your understanding and cooperation

To return an order you made through our online shop, please contact our support team, and include your order ID, email address, and reason for returning the product. Please know that any returns have to comply withour return policy.

Our online shop can only accept returns for products purchased here.

If you're having any issue with returning a Biosil® product to the store from which you bought it (whether that's online or brick-and-mortar), please contact our support team. We'd be happy to see if we can help.

No, products that were purchased here at our online shop cannot be returned in person.

Instead, please contact our support team. Include your order ID, email address, and reason for returning the product. Please know that any returns have to comply with our return policy.

To exchange a product you purchased through our online shop, please contact our support team, and include your order ID, email address, and reason for exchanging the product. Please know that any returns have to comply withour return policy.

Please get in touch with us if your product is damaged upon arrival or if there is a quality issue with the product. We'd love to make it right.

To initiate a return or exchange please contact our support desk.

We can only accept returns for orders that were placed through our online shop.

If you're having an issue with returning a Biosil® product to the store from which you bought it (whether that's online or brick-and-mortar), please contact our support team. We'd be happy to see if we can help.

We do our best to handle all returns within 5 business days.

Oops! First, please accept our apologies. If you’ve received the wrong product, pleasecontact our support team,and include your order ID and email address so that we can work to make it right.

Yes, we test every batch of Biosil® for heavy metals, including lead, mercury, arsenic, and cadmium. We also test for a variety of microbiology parameters.

In addition, Biosil® is certified by ISURA, Canada’s only independent natural health supplement and food product verification and certification organization. ISURA does mass spectrometry and non-GMO testing, and confirms that Biosil® is free of GMOs and over 600 potential contaminants (i.e., pesticides, solvents, heavy metals, etc.)

No, Biosil® is free of common allergens including soy, dairy, egg, corn, wheat, gluten, fish/shellfish, nuts/tree nuts. If you have any specific concerns, please do not hesitate to contact us.

Yes, Biosil® does not affect hormone levels, and is safe for people using hormone injectables.

Yes. We are not aware of any contraindications and don’t foresee any negative issues.

Biosil® has not been studied in children. Although there is no evidence suggesting Biosil® supplementation is a risk for children, because of the absence of factual information, Biosil® shouldn't be given to children under the age of 7 unless advised by a qualified health care professional.

People with kidney failure should not take Biosil®. Also, Biosil® shouldn't be given to children under the age of 7 unless advised by a qualified health care professional.

Yes, Biosil® is safe to take while you are breastfeeding.

Yes, Biosil® is safe for pregnant women.

Biosil® was introduced for sale in the USA in 1994 and meets or exceeds all FDA requirements for dietary supplements. The FDA inspects our manufacturing facility in Belgium, and also inspects and approves Biosil® products for sale upon their arrival in the USA. The FDA reviews all of our claims substantiations, ingredients and safety practices prior to approving our products.

In Europe, the European Food Safety Authority, considered by many to be one of the most stringent review panels in the world, has reviewed and approved ch-OSA®. Their written opinion deeming ch-OSA® safe and bioavailable can be found online here.

In Canada, Health Canada's rigorous new regulatory program has granted Biosil® products Natural Product Numbers after evaluating our scientific support, and confirming safety and claims substantiation (Biosil® Capsules: NPN 80023605; Biosil® Liquid Drops: NPN 800005878.)

Yes, it's fine to take Biosil® alongside collagen and/or collagen peptide supplements. These products work very differently from one another, but are potentially complementary.

Biosil® contains choline-stabilized orthosilicic acid, a uniquely effective complex clinically proven to activate collagen production and protect existing collagen levels. Biosil® works primarily by activating and supporting the enzymes your body naturally uses to make collagen.

Collagen supplements, on the other hand, do not activate these enzymes. However, they may be a source of the amino acids that are used as raw material for new collagen. As well, collagen peptides might be absorbed intact into cells, and might somehow signal the body to try to make new collagen. But in both cases, a specific series of enzymes must be activated to build new collagen. Collagen and collagen peptides do not activate these enzymes, Biosil® does.

Yes. There are no known contraindications between Biosil® and any other supplements.

There are no known contraindications between Biosil® and any prescription medication. As a precaution, we do suggest that you take Biosil® at least one hour before or after these or any other prescription or over-the-counter medications.

Biosil® is generally very well-tolerated. No side effects have been reported in clinical studies using Biosil®. Since 1994, a few of our customers have reported reactions which suggest they are extremely sensitive to choline (the essential B vitamin-like nutrient that stabilizes the orthosilicic acid in ch-OSA®). Common signs of too much choline can include symptoms like GI distress (i.e. constipation, nausea, and/or diarrhea), accelerated heart rate (including heart palpitations), and nervousness.

According to data from the National Health and Nutrition Examination Survey, 90% of Americans don’t get enough choline in their diet. The average American women eats 260 mg of choline per day (men eat roughly 400 mg, on average). The recommended daily dose of Biosil® (two capsules or ten drops) adds 200 mg, for a total of 460 or 600 mg of choline per day, by gender. This is just slightly above the adequate intake recommended by the Food and Nutrition Board (425 mg for women, 550 mg for men) and is usually a very good dose. This is well below the upper tolerable limit for choline, which is 3500 mg per day for both women and men.

Most people benefit from the choline in Biosil®. However, very rarely, some can be extremely sensitive to it. In rare cases where choline sensitivity is a problem, taking Biosil® with food can help soothe the symptoms. Also, lowering the dose is often effective.

Biosil® has not been studied in children. Although there is no evidence suggesting Biosil® supplementation is a risk for children, because of the absence of factual information, Biosil® shouldn't be given to children under the age of 7 unless advised by a qualified health care professional.

Because Biosil® is water-soluble, it’s most effective to split your doses up to keep your ch-OSA® levels consistently high throughout the day. That said, years of customer feedback have shown us that many people can and do take both doses at once without problems.

You should be aware that a very small subset of people with extreme sensitivity to choline may notice side effects if they choose to take both doses at once. If you take both doses at once, monitor for the symptoms of choline sensitivity, such as: GI distress, accelerated heart rate, and nervousness.

Choline is an essential nutrient similar to B vitamins, and is very safe. Taking your Biosil® dose as recommended, or with food, will generally prevent these rare symptoms from occurring.

Of course. Our customers often tell us they add their five drops to all sorts of drinks: juice, protein shakes, lemon water. We've done stability studies to ensure that ch-OSA® is stable through pasteurization processes, as well as in hot beverages like coffee and tea. Take your Biosil® drops according to your taste.

Yes. After more than 30 years and $30 million invested in research & development, studies have shown that there are no safety concerns for BioSil® when taken as directed.

BioSil® is a complex that contains two nutrients (both standardly found in food) that are required by the body: choline and orthosilicic acid. Because we require orthosilicic acid in order to produce collagen, taking an OSA supplement daily is prudent.

If your order is incomplete, please contact our support team, and include your order ID and email address so that we can work to make it right.

If your order is incomplete, please contact our support team, and include your order ID and email address so that we can work to make it right.

Oops! First, please accept our apologies. If you’ve received the wrong product, pleasecontact our support team,and include your order ID and email address so that we can work to make it right.

You'll receive regular email updates regarding your order status. Once your order has shipped, you'll also receive a tracking number, so that you can track your package with our delivery partners.

If you've created a Biosil® account in our store, you can also access the details there. We definitely encourage you to create an account if you want to track your orders or manage your subscription.

We use Mail Innovations by UPS to deliver our orders. While Mail Innovations isn’t a day-definite service, most orders are received in 5 business days. Shipping is free on subscriptions and one-time purchases over $50.

All orders typically ship between 4 and 12 hours after they’ve been placed.

We ship to several states in the US, we ship to several countries in Europe and India.

If your order seems to be missing, pleasecontact our support team,and include your order ID and email address so that we can work to make it right.

Once you’ve placed and paid for an order, it can't be changed through the website. Pleasecontact our support teamand we'll be pleased to help.

Once you’ve placed and paid for an order, it can't be changed through the website. Please contact our support team and we'll be pleased to help.

You'll receive regular email updates regarding your order status. Once your order has shipped, you'll also receive a tracking number, so that you can track your package with our delivery partners.

If you've created a BioSil® account in our store, you can also access the details there. We definitely encourage you to create an account if you want to track your orders or manage your subscription.

Shipping is free on subscriptions and one-time purchases over $50. We handle a fixed shipping fee, based on your region.

We use Mail Innovations by UPS to deliver our orders. While Mail Innovations isn’t a day-definite service, most orders are received in 5 business days. Shipping is free on subscriptions and one-time purchases over $50.

Calculate that you'll be taking one capsule in the morning and one in the evening. This means that you'll need 60 capsules every 4 weeks (1 month). Alternately, you can choose to receive 120 capsules every 8 weeks (2 months).

As for drops, you'll take five drops in the morning, and five in the evening, which means that every 8 weeks you'll want a bottle containing 1 fluid ounce, or 30ml, of BioSil® liquid.

For HerHarmony, a tub contains 30 servings, you take one a day.

As for the Hair Growth Formula, the bottle contains a 30 day supply.

Yes, for each subscription in your account, you’re welcome to enter a new address.

You can cancel at any time. If you cancel 24 hours before the start of your next subscription cycle, your subscription will end and your payment method will not be charged. (Your subscription cycle's start date is visible in your account.)

Just remember that if you cancel your subscription after midnight Eastern Time (that's 00:00 ET or UTC-4) on the first day of the cycle, your order will still be processed and your payment method will be charged.

There are no hidden or extra fees. Shipping is free within the USA for all subscription orders and all orders over $50.

Orders shipped to California or Washington, however, will have state sales tax added to the purchase price.

You can modify your subscription by logging in to your Biosil® account. Follow these steps:

1. Log in to your Biosil® account;
2. Click 'Manage Subscriptions';
3. Edit any details you see fit, including your delivery frequency.

You can modify your subscription by logging in to your Biosil® account. Follow these steps:

1. Log in to your Biosil® account;
2. Click 'Manage Subscriptions';
3. Edit any details you see fit, including your product choice.

You can modify or cancel your subscription—including your address—after logging in to your Biosil® account. Follow these steps:

1. Log in to your Biosil® account;
2. Click 'Manage Subscriptions';
3. Edit any details you see fit, including your addresses.

If you've updated your shipping address, your next order will be shipped to the updated address.

You can cancel your subscription by logging in to your Biosil® account. Follow these steps:

1. Log in to your Biosil® account;
2. Find the subscription on your account overview;
3. Click 'Cancel subscription.'

Please know that if you cancel 24 hours before the start of your next cycle, your subscription will end and your payment method will not be charged. (Your subscription cycle's start date is visible in your account.)

1 month: Faster growing nails are one of the first improvements people say they notice.†

2 months: More voluminous, faster-growing, and lustrous hair is commonly reported in the second month.†

3 months: Glowing, brighter, more luminous skin can happen within three months for some people, according to reviews.†

3 months: Biosil® reduces joint discomfort, increases mobility and range of flexibility, and improves cartilage condition after three months, according to a clinical study.†

4-5 months: Biosil® significantly improves wrinkles and fine lines, as well as skin elasticity in this timeframe, according to a clinical study.†

4-6 months: Biosil® reduces nail brittleness after four months, and reduces vertical lines and roughness after six, according to a clinical study.†

9 months: Biosil® strengthens, thickens, and elasticizes hair after nine months, according to a clinical study.†

12 months: Biosil® increases bone collagen production, and improves bone density at the hip, according to a clinical study.†

There is significant variation in response time between people taking Biosil®. Age, diet, genetics, exercise habits, and other lifestyle factors will impact your response time.

For example, patients with higher levels of compounds known to damage collagen, or suppress collagen production—such as homocysteine, cortisol, sugar (glycation), advanced glycation end products, and free radicals—will often respond more slowly than others. As well, people with underlying diseases impacting collagen metabolism—such as hypothyroidism, anemia, low iron, iron metabolism issues, and/or autoimmune challenges—may take longer to notice results.

Yes, Biosil® is clinically proven to thicken hair by 12.8%*. ch-OSA® increases the size of hair formation sites (dermal papilla), otherwise known as the hair root.† A larger, healthier root grows thicker hair.

*After 36 weeks, versus the placebo group. Your results may be different.

Biosil® can be very helpful in growing hair longer, because it is proven to thicken and strengthen hair. This results in healthier hair that is less prone to breakage, which in turn promotes longer hair growth.

Secondly, increasing collagen and elastin production in the skin and blood vessels improves microcirculation. This results in better nutrient delivery to the scalp, which generally results in healthier, faster growing hair.

Thirdly, Biosil® helps activate the enzyme known as ornithine aminotransferase. This enzyme produces l-proline, an amino acid that makes up about 6-9% of keratin, the protein making up about 97% of hair.†